Consumer Rights in India

  1. Be protected against marketing of goods and services which are hazardous to life and property.
  2. Be informed of the quality, quantity, potency, purity, standard, and price of goods and services.
  3. Be assured of access to a variety of goods or services at competitive prices.
  4. Seek redressal against unfair and restrictive trade practices.
  1. Right to basic needs
  2. Right to safety
  3. Right to information
  4. Right to choose
  5. Right to representation
  6. Right to redress
  7. Right to consumer education
  8. Right to healthy environment.
  1. National Consumer Disputes Redressal Commission or NCDRC
  2. State Consumer Disputes Redressal Commission or SCDRC
  3. District Consumer Disputes Redressal Forum.

Can consumers expect a faster case closure?

Do consumers need a lawyer in consumer courts?

What is the procedure to file a complaint in the Consumer Court?

  1. STEP 1: Intimation via Notice
  2. STEP 2: Get the Consumer Complaint Drafted
  3. STEP 3: Attach Relevant Documents
  4. STEP 4: Appropriate Forum
  5. STEP 5: Pay Requisite Court Fees
  6. STEP 6: Submit an Affidavit

Summary

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